Introduction
Rashi Network ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website (rashinetwork.com) or services (app development, digital marketing).
Information We Collect
We may collect the following data:
- Personal Data: Name, email, phone number, company details (provided via forms, emails, or calls).
- Usage Data: IP address, browser type, pages visited, session duration (collected via cookies).
- Project-Specific Data: App requirements, budget, timelines (shared during consultations).
How We Use Your Data
We use your data for the following purposes:
- Service Delivery: To develop apps, run ad campaigns, or provide consultancy.
- Communication: Respond to inquiries, send project updates.
- Improvement: Analyze website traffic to enhance user experience.
- Legal Compliance: Meet regulatory obligations.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: When you submit inquiry forms.
- Contractual Necessity: To fulfill service agreements.
- Legitimate Interest: For marketing analytics (non-intrusive).
Data Sharing & Third Parties
We may share data with:
- Developers/Designers: For project execution.
- Payment Processors: For invoice settlements (Razorpay/Stripe).
- Analytics Tools: Google Analytics (anonymized data only).
- Legal Authorities: If required by law.
Data Retention
We retain your data as follows:
- Personal Data: Retained for 3 years post-project completion or until consent withdrawal.
- Usage Data: Anonymized after 12 months.
Your Rights
You have the following rights regarding your data:
- Access/Correction: Request your data copy or updates.
- Deletion: Ask to erase non-essential data.
- Withdraw Consent: Opt out of marketing emails.
- Portability: Receive data in machine-readable format.
Cookies & Tracking
We use the following types of cookies:
- Essential Cookies: For site functionality.
- Analytics Cookies: Google Analytics (opt-out via browser settings).
- Marketing Cookies: Facebook Pixel (used only with consent).
International Transfers
Your data may be processed via AWS Mumbai servers. We use Standard Contractual Clauses (SCCs) for cross-border transfers.
Children’s Privacy
We do not knowingly collect data from users under 18. Parents/guardians may contact us to remove inadvertent collections.
Security Measures
We implement the following security measures to protect your data:
- Encryption: TLS 1.2+ for data in transit.
- Access Controls: Role-based permissions for staff.
- Audits: Annual penetration testing.
Policy Updates
We will notify users via email or website banners for material changes to this privacy policy.
Contact Us
If you have any questions or concerns, please contact us:
- Grievance Officer: [Insert Name]
- Email: official@rashinetwork.com
- Address: ROW HOUSE NO 43, HILL GARDEN SOCIETY, TIKUJIWADI RD, MANPADA THANE, Maharashtra-400607, India
Confirmation Needed:
- Payment Processor Details: Confirm if using Razorpay/Stripe.
- Server Locations: Specify if using AWS/GCP.
- Parent Company Structure: Needed if sharing data with affiliates like Taramandal/Supawtails.